Need assistance? Our support team is here to help with questions about using the platform, troubleshooting issues, and accessing the right guidance. You can reach us via chat or email. See the details below.
How to contact us
Chat: Our AI assistant, Fin, is available 24/7 to help answer your questions. Click the chat button
in the lower-right corner of the platform to get started.Email: Contact us at help@worldfavor.com.
Note: We currently don’t offer phone or video support.
💡 For sales, partnerships, press, or general inquiries
Please contact us through the Worldfavor website.
Support languages
Support languages
AI assistant: Available in multiple languages, including:
Arabic, Bosnian, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Serbian, Slovenian, Spanish, Swedish, Turkish, Ukrainian, and Vietnamese.Support team: Available in English and Swedish.
Support hours
Our team is available Monday to Friday, 8:00 – 16:00 CET/CEST (8:00 am – 4:00 pm), excluding Swedish public holidays.
Swedish public holidays (2026)
Swedish public holidays (2026)
Our team will be unavailable on the following Swedish public holidays that fall on weekdays:
January 1: New Year’s Day
January 6: Epiphany
April 3: Good Friday
April 6: Easter Monday
May 1: Labor Day
May 14: Ascension Day
June 19: Midsummer Eve
December 24: Christmas Eve
December 25: Christmas Day
December 31: New Year’s Eve