Need assistance? Our support team is here to help! You can reach us via chat or email. Details below. 👇
How to contact us
Chat: Our AI assistant, Fin, is available 24/7 to assist you. Click the chat button
in the lower-right corner of the platform to get started.Email: Reach out to us at help@worldfavor.com.
For sales or other inquiries (partnerships, press, general questions), please visit our Contact page.
Note: We currently don’t offer phone or video support.
Support languages
Support languages
Bot support: Available in multiple languages, including:
English, Swedish, Chinese (simplified), Czech, Danish, Finnish, French, German, Hindi, Indonesian, Italian, Malay, Norwegian, Polish, Portuguese, Romanian, Spanish, Turkish, and Vietnamese.Human support: Available in English or Swedish. Additional languages may be supported through AI translations.
Support hours
Our team is available Monday to Friday, 8:00 – 16:00 CET/CEST (8:00 am – 4:00 pm), excluding Swedish public holidays.
Swedish public holidays (2026)
Swedish public holidays (2026)
Our team will be unavailable on the following Swedish public holidays that fall on weekdays:
January 1: New Year’s Day
January 6: Epiphany
April 3: Good Friday
April 6: Easter Monday
May 1: Labour Day
May 14: Ascension Day
June 19: Midsummer Eve
December 24: Christmas Eve
December 25: Christmas Day
December 31: New Year’s Eve
We’re here to help! No matter your question, our team and Fin are ready to assist you every step of the way.